Refund & Cancellation Policy

Last updated: August 2026

This policy applies to the purchase of the eBook "Ehsasaat" on zaanfarzaan.site.

1. Digital product

"Ehsasaat" is a digital PDF, sent to you personally by email or Instagram after you pay and share your payment screenshot or UTR number. Because the product can be copied once you receive it, all sales are final once the file has been sent to you, and we're unable to offer a refund simply for a change of mind after delivery.

2. If something goes wrong with delivery

If your payment was successful but you did not receive the eBook — whether by email or download link — within a reasonable time, contact us and we will re-send the file to you right away at no extra cost. If for some reason it genuinely cannot be delivered, you will be refunded in full.

3. Duplicate or accidental payments

If you were charged more than once for the same purchase by mistake, let us know and the duplicate payment will be refunded in full.

4. How refunds are processed

Where a refund is due under this policy, it will be issued to your original payment method. Depending on your bank or payment provider, it may take a few business days to reflect in your account after we initiate it.

5. How to request a refund or report a delivery issue

Write to zaanfarzaan1@gmail.com or reach out via the Contact page, mentioning your payment reference (UTR/transaction ID) and the email or phone number used at checkout. We aim to respond within 2–3 days.